Myr8 takes the personal data protection of every member seriously. This Privacy Policy clearly explains how your information is collected, used, stored and protected when you use our platform.
Myr8 operates as a trusted online betting platform and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We recognise that your privacy is more than a legal obligation — it is the foundation of trust we build with every member.
This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, and protection of your personal information when you use the myr8.pro website, the myr8 mobile app, or any services we offer.
By registering an account or continuing to use the myr8 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
Myr8 collects personal information from various sources to ensure our platform operates safely, fairly and efficiently. The type of information collected depends on how you interact with our platform.
In certain circumstances, myr8 may receive information about you from legitimate third-party sources, including payment providers for transaction verification, identity verification agencies for KYC processes, and relevant authorities where required by law.
Myr8 uses the information collected for legitimate and specific purposes. We do not use your data for any purpose other than those stated below without first obtaining your consent.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management & identity verification | Name, MyKad, email, phone number | Contractual performance |
| Deposit & withdrawal processing | Bank details, transaction records | Contractual performance |
| Fraud prevention & security | IP address, device data, usage patterns | Legitimate interests |
| AML/KYC Compliance | Identity documents, financial records | Legal obligation |
| Customer Support | Communication history, account information | Contractual performance |
| Platform improvements | Usage data, feedback (anonymous) | Legitimate interests |
| Promotional notifications (with consent) | Email, phone number | Consent |
Myr8 will not use your data to make automated decisions that materially affect you without human intervention, except within fraud detection systems designed to protect you.
Myr8 only shares your personal information in limited and controlled circumstances. Every instance of data sharing is based on legitimate need and subject to strict confidentiality agreements.
We work with carefully selected third-party companies to help us deliver our services, including payment processors, identity verification providers, cloud service providers and gaming software suppliers. All these partners are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
Myr8 may disclose your information to government authorities or law enforcement when required by court order, criminal investigation, or reporting obligations under applicable anti-money laundering (AML) laws in Malaysia.
Should myr8 be involved in a merger, acquisition or asset sale, user information may be transferred as part of those assets. You will be notified in advance via a clear notice on our platform.
Protecting your personal and financial information is myr8's top priority. We implement multiple layers of technical and organisational security controls to prevent unauthorised access, disclosure, alteration or destruction of data.
Only myr8 staff who require access to your data to perform their duties are permitted to do so. All internal access is logged, monitored and subject to the principle of least privilege. Our staff are also bound by legally enforceable confidentiality agreements.
Myr8 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns and maintain the security of your session.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the myr8 platform. Third-party cookies from our analytics providers are subject to their respective privacy policies.
Myr8 retains your personal information only for as long as necessary to fulfil the purpose of collection or as required by applicable law.
Once the retention period expires or upon your request for data deletion (subject to legal obligations), myr8 will securely delete or anonymise your personal information. Data that is no longer required is deleted using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal information. myr8 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via live chat or support email. We will fulfil your request within 21 business days.
If the personal information we hold about you is inaccurate, incomplete or outdated, you have the right to request a correction. You can update most information directly through your account profile page.
For data processing activities based on your consent (such as marketing communications), you may withdraw your consent at any time by contacting us or through the notification settings in your account. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal.
If you believe myr8 has violated the PDPA or this Privacy Policy, you have the right to file a complaint with Malaysia's Personal Data Protection Department (JPDP). However, we encourage you to contact us first, as we are committed to resolving all concerns promptly and fairly.
The myr8 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal information from anyone under the age of 18.
If we find that information belonging to a person under 18 years of age has been collected inadvertently, we will take immediate steps to delete that information and close the account in question. If you are aware of a minor using our platform, please contact us immediately.
Myr8 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. All amendments will be published on this page with an updated effective date.
For material amendments — those that significantly affect how we use your data — we will endeavour to notify you via an in-platform notification or your registered email at least 14 days before the amendment takes effect. Continued use of the platform after the amendment takes effect will be considered acceptance of the updated terms.
If you have any questions, concerns or wish to exercise your data privacy rights, myr8's Data Protection Officer (DPO) team is ready to assist you.
This Privacy Policy was last updated in January 2026. The latest version is always available on this page.
Privacy is more than a written policy — it is a work culture reflected in every technical decision and daily operation.
All sensitive data — from bank account numbers to KYC documents — is protected with AES-256 encryption and TLS 1.3. The same standard used by leading financial institutions in Malaysia.
Myr8 operates in compliance with Malaysia's Personal Data Protection Act 2010. We have a dedicated Data Protection Officer (DPO) to ensure ongoing compliance.
Myr8 has never and will never sell members' personal information to any third party for marketing purposes. Your data is used solely to provide services to you.
You may request access to, correction of, or deletion of your personal data at any time. Our DPO team will process your request within 14 business days.
Usage data we collect for platform improvement purposes is processed anonymously. Aggregate usage patterns are analysed without identifying any specific individual.
Myr8's security infrastructure undergoes regular penetration testing and independent audits. Any identified vulnerabilities are promptly remediated in accordance with our incident response protocol.
Myr8 combines a thrilling betting experience with robust data protection. Over 300,000 members across Malaysia trust myr8 as their platform of choice — safe, fair and transparent.
Restricted to players aged 18 and above only.